Terms and Conditions

Last Updated: October 2026

Welcome to BD Car Service! These Terms and Conditions outline the rules, obligations, and operational policies governing the use of our website ([https://bdcarservice.com](https://bdcarservice.com)) and all vehicle hire services provided by BD Car Service.

By accessing this website, requesting a price quote, or confirming a vehicle booking, you agree to comply with and be bound by the following terms. If you disagree with any part of these terms, please refrain from using our website or booking our transportation services.

1. Corporate Identity & Legal Jurisdiction

Company Identity: BD Car Service is a legally registered and government-compliant private transport provider in Bangladesh.
Tax Identification: Government Tax Compliance e-TIN: 248541454610.
Registered Operational Office: 222, Moddho Bashabo, Dhaka-1214, Bangladesh.
Governing Law: These terms, agreements, and vehicle rental operations are governed by and construed in accordance with the prevailing laws of the People’s Republic of Bangladesh. Any legal dispute arising out of or in connection with our services shall be subject to the exclusive jurisdiction of the competent courts in Dhaka, Bangladesh.

2. Booking, Rates & Payment Policy

Quotation & Pricing: All vehicle rental rates displayed or quoted (in BDT) represent standard tariffs. Final charges depend on the travel route, trip duration (daily, hourly, or monthly), and specific vehicle models (e.g., Sedans, Microbuses, SUVs).
Advance Reservation Deposit: For interdistrict, outstation, or wedding rentals, a partial confirmation advance may be required prior to dispatch.
Payment Settlement: The remaining rental balance must be settled in full (via Cash, Bank Transfer, or authorized mobile financial services) at the beginning or conclusion of the trip as mutually agreed upon confirmation.

3. Trip Inclusions, Exclusions & Allowances

Unless explicitly stated as an “All-Inclusive Package” in your written booking confirmation, the following conditions apply:

Fuel & Energy Costs: Standard daily body rentals do not include octane, petrol, or CNG unless specified in package agreements. Fuel consumption must be covered by the client or billed per kilometer.
Tolls & Parking: Highway tolls, expressway bridge charges, ferry charges, and municipal parking fees incurred during travel are the direct responsibility of the client.
Driver Allowances: For outstation or overnight stays outside Dhaka metro, the client must provide standard driver food and accommodation allowances (or a fixed daily allowance as per trip quotes).
Working Hours: Daily rentals typically cover a standard shift (e.g., 10 to 12 hours). Additional overtime hours will incur hourly overtime surcharges.

4. Cancellation & Amendment Policy

Client Cancellation: Clients may cancel or reschedule reservations by notifying our 24/7 support line (+8801917630502) at least 24 hours prior to scheduled pickup without penalty. Same-day or late cancellations may incur a nominal dispatch/cancellation fee.
Service Adjustments: In the rare event of mechanical maintenance issues, route disruptions, or road blockages, BD Car Service reserves the right to provide an equivalent or upgraded vehicle model to ensure passenger convenience.

5. Passenger Conduct & Vehicle Safety

Legal Compliance: Passengers must strictly comply with Bangladesh highway laws, passenger safety regulations, and seatbelt guidelines. Transporting illegal substances, contraband, firearms, or hazardous materials inside the vehicle is strictly prohibited.
Vehicle Care: Smoking, vaping, or deliberate mistreatment of vehicle upholstery and electronics is not permitted. Clients are responsible for any intentional or severe physical damage caused to the interior during their journey.
Chauffeur Discretion: For passenger safety, chauffeurs reserve the right to avoid impassable terrain, flooded unpaved roads, or routes compromised by severe weather or civil disturbances.

6. Limitation of Liability

Delays & Force Majeure: BD Car Service strives for 100% punctual pickup. However, we cannot be held financially liable for travel delays caused by unavoidable circumstances beyond our control, including extreme traffic gridlocks, highway accidents, weather conditions, or political strikes.
Personal Belongings: Passengers are advised to safeguard their valuable personal belongings. While our vetted chauffeurs inspect the vehicle following each trip, BD Car Service is not responsible for lost or unattended items inside the vehicle.

7. Website Use & Intellectual Property

Content Ownership: All text, vehicle media, branding graphics, and website layouts on [https://bdcarservice.com](https://bdcarservice.com) are the intellectual property of BD Car Service.
Prohibited Actions: You must not copy, scrape, duplicate, or republish our website content, rental guides, or corporate imagery for commercial resale without prior written authorization.

8. Contact & Customer Support

For inquiries, policy clarifications, or booking adjustments, you may reach out directly to our management desk:

Brand: BD Car Service
Hotline / WhatsApp: +8801917630502
Official Email: info@bdcarservice.com
Office Address: 222, Moddho Bashabo, Dhaka-1214, Bangladesh